Shipping policy
Shipping Policy
At Vilaria Fragrances, each order is carefully prepared and packaged to ensure it arrives safely and in perfect condition.
Order Processing
Orders are processed and shipped within 1–7 business days, with most orders shipping toward the earlier end of this timeframe. Processing times may vary during busy periods or new product launches.
All fragrances, including our Elixir Collection, are now shipping within our standard processing timeframe.
Shipping Times
We currently ship to the United States and Canada.
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Standard delivery within the United States usually takes 2–5 days after your order has been shipped.
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Delivery times to Canada may vary depending on the destination and customs processing.
Outside the U.S. or Canada?
If you're located outside these regions, please contact our support team at support@vilariafragrances.com. We may be able to accommodate international shipping requests on a case-by-case basis.
Tracking Information
Once your order ships, you’ll receive an email with your tracking number so you can monitor your package in real time.
Delays
While most orders arrive quickly, occasional carrier, customs, or weather delays may extend delivery times.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at support@vilariafragrances.com, and our team will work to make it right.